Frequently Asked Questions

Bass Lab PLUS Membership Questions

How do I modify, access or cancel my Bass Lab PLUS subscription?

Can I adjust my subscription settings directly inside PayPal?

What are the membership options available?

I'm on a monthly plan, can I swap to yearly?

Purchase Questions

I've purchased an eBassGuitar product or course and it hasn't arrived...

I bought a course/signed up for a membership. Where's my password?

Can I access the lessons I purchased any time I want?

Will I get mailed a CD/DVD for the course?

Course Questions & Download Questions

If a course is called " 30 Day... will I be able to access it after the 30 day period?

A download I requested hasn't arrived...

Questions For James

Does James offer private Skype lessons?

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